It's important to stay in control of your credit card account and your repayments to avoid paying fees and charges. We've got a diverseness of tips, guidance and tools to help yous.

Mobile Banking

An like shooting fish in a barrel style for yous to make payments to your Santander credit card is with Mobile Banking.

Simply log on and follow these steps.

1

Choose the credit bill of fare you desire to pay

Santander Mobile Banking home screen

ii

Tap on the three dots in the pinnacle-right corner

Santander credit card account screen from Mobile Banking

3

Pick 'Pay credit carte' and choose how much you want to repay

Santander Mobile Banking option to pay credit card

If you need more detailed step-by-pace instructions on how to make payments to your credit card inside Mobile Banking, accept a look at our mobile demo

If you're already using Online Banking, download our mobile banking app for your phone or device. Then you can log on with the same details you lot use for Online Cyberbanking and you're set up to go.

You can download our app on your smartphone or device from the iOS App Store or the Google Play Store. Just click on i of the logos below to get started. We don't ever recommend downloading apps from other third-party sites.

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If you haven't signed up for Online and Mobile Banking even so, you lot can get started today.

Can't log on to your account? Visit our trouble logging on page for help and tips.

Contact us

Still having trouble? Contact u.s.a.

Yous tin can pay your Santander credit card using your current account by setting upward a 'new payment' in Online Cyberbanking

You'll demand the following details:

  • Sort code: 09-00-99
  • Account number: 01000007

Reference: your 16-digit Santander credit card number (essential to make sure payment reaches your business relationship).

As an Online Banking client, y'all can make Direct Debit payments to your credit carte du jour. You lot tin also make one-off payments by logging on to Online Banking, choosing 'Pay Santander Credit Card' and entering your debit card details.

Don't have a debit bill of fare? Don't worry, you can still register for Online Banking with your credit card.

Setting upwards a Straight Debit is the hassle-free manner to pay your credit card bill. Information technology will have a few minutes to do in Online Cyberbanking and will then happen every month without you having to do anything further.

Y'all can set your Direct Debit to pay in one of 3 ways.

  • Total payment: which pays off the entire balance each month.
  • Minimum payment: a per centum of your balance which we require you lot to pay each month. Information technology's shown on your statement.
  • Fixed payment: an amount that you decide to pay each month.

If yous do already have a Direct Debit fix to pay your credit carte du jour residue, yous could increase the amount you lot pay each calendar month to pay off the balance more than chop-chop. This volition likewise reduce the total amount of interest you pay.

You can see the amount yous're currently paying on your statement. Run across the 'your statement explained' section for guidance on where to find this information.

How to prepare up or alter a Direct Debit:

  1. Log on to Online Banking
  2. Click on the Credit cards tab in the acme menu
  3. Click set up/amend Straight Debit - on the left hand side
  4. Choose the amount you want to repay each month (full payment, minimum payment or fixed payment)
  5. Blazon the sort code and business relationship number of the current account you desire to make the payments from - this tin can exist non-Santander account

How long volition a Direct Debit take to set up upwardly?
Information technology takes nearly a month to set up up a Direct Debit so if you need to brand a payment to your credit card in the meantime, you'll need to pay your credit card using another method which you can find on the back of your statement.

You can alsocontact us to set up or change a Direct Debit.

Log on to Online Banking

Take a look at our Online Banking video guides to larn more.

Making extra ane-off payments when you have the money tin aid you clear your credit bill of fare debt more quickly. The easiest manner to do it is by using Online or Mobile Banking, where you can pay from your Santander current business relationship. If you don't have a Santander current account, y'all tin set up a bill payment from any other UK bank.

You'll need these details:

Sort lawmaking: 09-00-99

Business relationship number: 01000007

Reference: your xvi digit Santander credit carte du jour number (essential to brand certain payment reaches your account)

To get the maximum impact from a i-off payment, we recommend you go far up to v working days before the Straight Debit is taken (you'll observe your Directly Debit claim appointment on the 'Business relationship Summary' folio of your statement). This way, the 1-off payment will be taken also as your Straight Debit.

Alternatively, if you make the one-off payment exterior the higher up timings the amount will reduce downwards your Directly Debit amount and won't exist on top of your usual payment.

Log on to Online Banking

These are the general fees and charges for your credit card. Y'all can find the specific fees and charges for your card on the back of your statement.

If you don't pay us by the payment due appointment on your statement, or don't pay at all, we'll charge you a £12 late payment fee.

A £12 fee charged when you have spent more than your credit limit.

We'll charge y'all a £12 fee if your payment to pay off your outstanding balance does not become through, for example if your cheque bounces or the Direct Debit doesn't get paid.

Other credit bill of fare interest rates and charges

Greenbacks transactions include withdrawing coin from a cash machine, buying foreign currency, purchasing lottery tickets or using your carte du jour for gambling.

Interest is charged from the date the cash transaction is added to your account – there's no interest-free period on greenbacks transactions. So even if y'all pay your balance in full on your statement date, you'll still be charged interest on any cash transactions.

 A fee may as well be charged for greenbacks transactions.

If you transferred a balance during a 0% offer, you'll be charged interest at your standard rate on any balance remaining afterwards the 0% interest offer ends.

If you transfer a balance at any other time, you'll pay a residual transfer fee and interest will be charged at the standard purchase rate.

Your standard interest rate is printed on your monthly statement. This is the involvement that yous'll be charged if you're not in a 0% involvement offer period.

If you have a 0% offer, you'll exist charged involvement at your standard charge per unit on any buy remainder remaining afterwards the 0% interest offering ends.

 If yous use your card for new purchases after the 0% offering catamenia ends, you'll get up to 56 days interest free if yous pay your full balance on time and in full each month.

 If yous don't pay your balance in total, you'll be charged involvement on new purchases, as well every bit any remaining purchase remainder.

 Your standard interest rate is printed on your monthly statement. This is the interest that you'll be charged if you're not in a 0% offer menses.

When y'all use your card away yous may be charged boosted fees and interest for making non-sterling transactions.  There may also be fees to withdrawing greenbacks abroad.  Detect out more in our travelling guide.

The payments you make pay off items that are already on your statement earlier paying off whatever more than recent transactions. These recent transactions are the ones made since the last statement was issued.

Payments are allocated to the transactions on your statement that have a higher involvement charge before those incurring lower interest. For example, a cash withdrawal will be paid off earlier an introductory 0% involvement offering considering it has a higher interest rate but this only happens once the transaction has been applied to your statement.

Set upward account alerts to assist avert fees and accusesouthward
Nosotros'll ship you alerts when you're near your credit limit to help you avoid fees and to make y'all aware of certain activity on your account. You can manage your alert settings through Online Banking, or by contacting u.s..

Find out more nearly account alerts

Stay up-to-date on the go with Mobile Banking
Check your credit card balance, brand payments to your carte, view your credit limit and more with our mobile banking app.

Stay within your credit limit
Your credit limit can be found on your monthly statement and in Online or Mobile Cyberbanking. If y'all spend over your limit you'll be charged an over limit fee.  You can manage your credit limit preferences in Online Banking

Avoid using your credit card for cash withdrawals
If you apply your credit card to have out greenbacks from cash machines, yous'll be charged interest from the day y'all withdraw the money. This differs from involvement on purchases, equally you have 56 days before that is applied. To avoid any interest charges from a cash withdrawal, you lot demand to pay off the entire existing balance and any outstanding interest equally soon as the cash withdrawal is made. If you don't, yous'll be paying interest on the corporeality of cash you took out until your balance is cleared.

Change your payment date to suit you
You tin choose a convenient date to accept your credit carte du jour Straight Debit payment taken. Contact us to modify your payment date.

Check your rates and fees
Accept a wait at the 'understanding fees and charges' department. Keeping in mind what you'll be charged may aid you spend less. You can also find useful information on the relevant product page on our website, and as well in our credit cards guide (447 KB)

Your credit carte du jour statement is available in Online and Mobile Banking.  If you're not notwithstanding paper-gratis, we'll also transport you a paper statement each month showing all your recent transactions, including your minimum payment and the date its due.

You lot can switch to paper-free someday within Online Banking.

If y'all'd similar to change your payment due date and the date nosotros send y'all your argument, please contact us

To assistance y'all get the best from your statement, we've designed a simple guide.

Front folio of your printed argument:

front-page-statement-90419-left

front-page-statement-90419-right

Transaction folio of your printed statement:

transaction-page-statement-left

transaction-page-statement-right

A credit carte du jour isn't platonic for long-term borrowing, but a personal loan could help you consolidate your debts into one monthly repayment at a fixed charge per unit.  Notice out more almost other borrowing options

What is 'persistent debt'?
The regulator has introduced new rules and guidance to assist credit bill of fare customers. If you make minimum or low payments over a menstruation of 18 months or longer, yous may pay more in interest, fees and charges on your credit carte du jour than the amount you have paid towards what you have borrowed. This may be referred to as 'persistent debt'.

If yous're in persistent debt, you'll receive a letter or email from united states, with options on how you tin repay your balance.

Paying more per calendar month will save you interest and reduce the fourth dimension that it takes to pay off your balance

Here's an case of how an increase in payments reduces the interest and the repayment menstruation on a credit carte du jour balance of £ii,000 with an Apr of xviii.9%

persistent debt payment infographic

What practise I demand to do?

The only fashion to avoid this type of debt is to pay off more than the minimum payment, and really, as much every bit you lot tin can. This way y'all'll save coin on interest charges and repay your debt in less time. However, if y'all've received a letter of the alphabet or an email from u.s.a. to tell you yous've been in persistent debt for three years, yous'll demand to accept activity by the appointment we've provided.

If y'all tin afford to, one of the ways that might assistance your account out of persistent debt is to make a one-off additional payment.

How can I make an additional payment?

Log on to Online Banking and make a payment from either your Santander current account or from an account with another bank or building society.

Gear up upwardly a new payee from the Santander Mobile Banking app and brand a payment. You'll need the following details:

Sort code: 09-00-99
Account number: 01000007
Reference: your 16 digit Santander credit card number

You lot can also set up a bill payment from another Britain banking company or building society using the details in choice two. You'll need to contact your bank to do this.

You can likewise brand cash and bank check payments over the counter in whatever of our branches, provided you take your credit card details to paw. You'll need to let one working day for greenbacks payments to clear and 7 working days for cheques to clear.

You may also want to consider:

  • Taking out a loan to pay off your residue. If you can take out a personal loan charging less interest than your card yous'll accept one monthly repayment at a fixed rate.
  • If yous've received a letter to say you lot've been in persistent debt for 36 months and you're because a loan, please phone call us on 0800 032 8911.

Take a look at our borrowing options

What happens if my card is in persistent debt for 36 months?

Nosotros'll ask yous to brand a payment by a item engagement. This date volition be sent to you on a letter or email. If you lot don't make a payment by this date your carte volition exist blocked.

You'll demand to ensure the persistent debt balance is paid back within a maximum of 4 years - we'll provide you options on your letter or electronic mail.

Take a wait at the Persistent Debt for 36 months page for more information on how you can preclude your bill of fare from beingness blocked.

If you lot're worried about your finances, delight visit our money worries page for further support.

There are as well a number of organisations detailed below that can give you complimentary impartial debt advice.

These organisations aren't linked with Santander and they can aid yous manage your creditors and debt problems. Please note that some of these organisations may charge for their services.

Business Debtline
bdl.org.uk

Cardcosts from U.k. Finance
cardcosts.org.uk

Denizen's Advice Bureau
adviceguide.org.uk

Coin Advice Service
moneyadviceservice.org.u.k.

National Debtline
nationaldebtline.org.uk

Payplan
payplan.com

StepChange Debt Clemency
stepchange.org

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